Managing customer experience has been and will always be a must for successful companies. In reality, it’s rather a ‘fake it till you make it’ activity. Let’s learn from practice.
Every business has a brand except for those who don’t. And everyone is an expert of branding except for those who are not. What’s all this fuss about branding?
Some are born leaders, some become leaders. Some want to be leaders and some don’t wish to be. And there are those who, like it or not, are leaders: we call them parents.
Fail fast is part of an agile culture. You want to know what you did not know before as early as possible so that you can adjust the direction. Yet, what you want even more is not to get hurt during that learning curve. But you will. And you should.
You cannot define what porn is, but you definitely recognize it when you see it. While there are lots of definitions of strategy, but you rarely see them in practice. What is strategy then?
